Shipping policy
SHIPPING POLICY
Last updated: May 31, 2026
WHERE WE SHIP
Flourish ships worldwide. No matter where you are, we want your gift to arrive beautifully.
HOW IT WORKS
Flourish operates on a dropshipping model, meaning your order is fulfilled and shipped directly from our trusted fulfillment partner. This allows us to deliver quality products globally while keeping prices fair.
PROCESSING TIME
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing the next business day.
You will receive a confirmation email with your tracking number once your order has shipped.
ESTIMATED DELIVERY TIMES
| Destination | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Canada / UK / Australia | 10–20 business days |
| Europe | 10–18 business days |
| Rest of World | 14–25 business days |
These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, peak seasons (holidays), or other factors outside our control.
TRACKING YOUR ORDER
Once your order ships, you'll receive an email with a tracking link. Please allow 3–5 business days after receiving this email for tracking information to update in the carrier's system.
If your tracking hasn't updated after 7 days, please contact us and we'll look into it.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in the product price or shipping fee. We have no control over these charges and cannot predict what they may be.
WRONG ADDRESS
Please double-check your shipping address before completing your order. Flourish is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at phonxservices@gmail.com — we can only make changes within 24 hours of purchase.
LOST OR DELAYED PACKAGES
If your package has not arrived within the estimated timeframe, please:
- Check your tracking link for updates
- Check with neighbors or your local post office
- Contact us at phonxservices@gmail.com with your order number
We'll do everything we can to locate your package or make it right.
CONTACT US
📧 phonxservices@gmail.com 🌐 shopflourish.net Response time: 1–2 business days